This trip was superb. After my initial vague enquiry (ie “a week around the South Island”), Ben helped me decide where to start and end the trip, and what kinds of things to see. I checked, and Ben’s prices for activities and accommodation were not inflated….so he did not add a margin, and makes his money from the “wholesalers discount” which seemed very fair for the value he added. When our tour pickup did not show up at the allocated time, we called Ben and within 10 minutes he had it sorted….they were on the way, but slightly delayed! All of our party were impressed and will use Indulgence Tours again.